Return Policy

We're committed to ensuring your satisfaction with every purchase. Please read our return policy carefully:

Return Period: You have 14 days from the date of dispatch to request a return.

Eligibility: To be eligible for a return, the item must be in its original condition, unworn or unused, with tags intact, and in the original packaging. You'll also need to provide the invoice or proof of purchase.

Clearance Items: Please note that clearance items are not eligible for returns, regular finish and structural warranties apply.

Initiating a Return: To start a return, please contact us at orders@methodracewheels.com.au.

Return Process: If your return is accepted, we'll provide you with a return shipping label and instructions on where and how to send the package. Please ensure to request a return before sending the item back; returns without prior authorisation will not be accepted. Approved returns must be sent to 48 Paisley Dr, Lawnton, QLD 4501.

Damages and Issues: Inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately for assistance.

Non-Returnable Items: Wheels or tyres that have been fitted cannot be returned. A 10% restocking fee applies to returned wheels ordered from our website. Please reach out if you have any uncertainties regarding returns. Additionally, a 10% restocking fee applies to issues with orders that are not Method Race Wheels Australia's fault.

Exchanges: For a quicker exchange process, return the item you have and make a separate purchase for the desired item.

Refunds: Once we receive and inspect your return, we'll notify you of the approval status. If approved, refunds will be processed within 10 business days to your original payment method. Keep in mind that the refund may take additional time to reflect in your bank or credit card account. If more than 15 business days have elapsed since the return approval, please contact us at orders@methodracewheels.com.au.

If you have any further questions or concerns regarding returns, feel free to reach out to us at orders@methodracewheels.com.au.

Mobile Terms of Service

RACE WHEELS AUSTRALIA

Last updated: 14 November, 2022

The RACE WHEELS AUSTRALIA mobile message service (the "Service") is operated by RACE WHEELS AUSTRALIA (“RACE WHEELS AUSTRALIA”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to RACE WHEELS AUSTRALIA’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of RACE WHEELS AUSTRALIA through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with RACE WHEELS AUSTRALIA. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Racewheels or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other RACE WHEELS AUSTRALIA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Racewheels or email orders@methodracewheels.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.